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What is Beauty Pass?
How can I enroll for becoming a Beauty Pass member?
What are the different membership types or tiers for Beauty Pass?
How can I upgrade to Black Tier?
If the value of my purchase falls below ₹15,000 while in the Black Tier, will I lose access to the perks associated with the Black Tier?
How do I find my Beauty Pass Membership Number or ID?
What is the value from Rupees to points for the Beauty Pass?
How can I burn/redeem my Beauty Pass points?
As a Black Tier member, will I receive the 'Welcome Gift' with my first online order, or do I need to collect it from the store separately?
I've accumulated 200 points. How can I utilize them at Sephora?
When can I expect to receive the 'Welcome Gift' for the Black Tier? Do I need to pick it up from the store?
Will I get a separate benefits if I make separate purchases at the store and online?
How can I check my points?
How soon after a purchase will I receive points, and will I receive a notification?
What is the expiration period for the Beauty Pass points?
Is it possible to refund expired points?
Is a purchase required to receive the birthday gift in the Black Tier?
Will I continue to earn points or accumulate spend if I avail of any promotional offer, coupon code or a 5% or 10% off reward?
I did not use my registered mobile number while making a purchase in-store or online. How do I get points from that purchase credited to my account.
I didn't receive my points. How come?
Will my tier be downgraded if I use my points?
How do I merge multiple accounts?
My Sephora Beauty Pass Account has been hacked
Can I earn points when I shop in overseas Sephora stores?
Will my personal information be shared with third parties?
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What is Beauty Pass?

Beauty Pass is a world of exclusive privileges, rewards and benefits at Sephora. Members of the exclusive Beauty Pass program get access to these benefits, depending on the Beauty Pass membership tier.

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How can I enroll for becoming a Beauty Pass member?

Enrolling for Beauty Pass membership in India is very simple. All you need to do is to make a purchase from any of our Stores across the country or from Sephora.in.

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What are the different membership types or tiers for Beauty Pass?

Sephora Beauty Pass has two membership tiers in India. You are automatically enrolled as a Sephora Beauty Pass White Tier Member on your first purchase with Sephora India (regardless of whether you buy in store or online). You can also upgrade to a Sephora Beauty Pass Black Tier membership.

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How can I upgrade to Black Tier?

Once you are a White Tier member, you will automatically be upgraded to the Black Tier when the total value of your purchases at Sephora India (across Sephora.in as well as stores) exceeds Rs. 18,000. This will allow you to access and enjoy the exclusive benefits associated with the Black Tier. Alternatively, you can also enroll to the Black Tier by completing a single purchase (one invoice) worth Rs. 15,000

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If the value of my purchase falls below ₹15,000 while in the Black Tier, will I lose access to the perks associated with the Black Tier?

No. Once you are a Sephora Beauty Pass Black Tier member, you will remain in the Black Tier, and you can continue enjoying the associated benefits.

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How do I find my Beauty Pass Membership Number or ID?

Your mobile number that you registered (either on Sephora.in or at any of our Stores across the country) at the time of your first purchase with Sephora India serves as your membership number. You do not need any other membership number.

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What is the value from Rupees to points for the Beauty Pass?

All members receive 1 point for every Rs. 75 spent.

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How can I burn/redeem my Beauty Pass points?

Your Beauty Pass points can be redeemed against exciting offers once you accumulate a certain number of points. As a Sephora Beauty Pass White Tier member, once you accumulate 150 points, you can redeem these against a one time, flat 5% discount on your next purchase. As a Sephora Beauty Pass Black Tier member, you can also avail the one time 5% discount on redeeming 150 points, but you also have the option to accumulate 300 points and redeem these against a one time 10% discount on your next purchase. These point redemptions are currently allowed at any of our Stores across the country. The points redemption is not currently applicable for online purchases.

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As a Black Tier member, will I receive the 'Welcome Gift' with my first online order, or do I need to collect it from the store separately?

You do not need to make any purchases to receive your Welcome gift that you are entitled to as a Black Tier member. You can just walk in to any of our Stores across the country and collect your welcome gift anytime within 30 days from the date of your Black Tier membership enrolment / upgrade.
Please note that gifts may vary by month and are available while stocks last. This offer is subject to change, alteration, or termination by Sephora at its sole discretion at any time.

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I've accumulated 200 points. How can I utilize them at Sephora?

Your Beauty Pass points can be redeemed against exciting offers once you accumulate a certain number of points. As a Sephora Beauty Pass White Tier member, once you accumulate 150 points, you can redeem these against a one time, flat 5% discount on your next purchase. As a Sephora Beauty Pass Black Tier member, you can also avail the one time 5% discount on redeeming 150 points, but you also have the option to accumulate 300 points and redeem these against a one time 10% discount on your next purchase. These point redemptions are currently allowed at any of our Stores across the country. The points redemption is not currently applicable for online purchases.

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When can I expect to receive the 'Welcome Gift' for the Black Tier? Do I need to pick it up from the store?

You do not need to make any purchases to receive your Welcome gift that you are entitled to as a Black Tier member. You can just walk in to any of our Stores across the country and collect your welcome gift anytime within 30 days from the date of your Black Tier membership enrolment / upgrade.
Please note that gifts may vary by month and are available while stocks last. This offer is subject to change, alteration, or termination by Sephora at its sole discretion at any time.

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Will I get a separate benefits if I make separate purchases at the store and online?

You will receive the same benefits (number of points based on value of purchase) for your online and store purchases. Currently, you can redeem your points (regardless of whether they were earned in store or for online purchases) only in the stores.

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How can I check my points?

You will receive communication on your registered mobile number with any changes in your points (based on points earned or redeemed) along with your current points balance.

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How soon after a purchase will I receive points, and will I receive a notification?

In case of purchases made in-store, you will receive your points within 3 working days following the purchase.
However, in case of purchases made online, you will receive your points 15 days after the delivery of the products to you.
You will receive notification on your registered mobile number on any changes in your points (based on points earned or redeemed), along with your current points balance.

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What is the expiration period for the Beauty Pass points?

Beauty Pass points generally expire at the end of 1 year from the date of issuance. In case any points are issued as part of a specific promotion or offer, where the expiry of the points is different, the same will be informed to you as part of the Terms & Conditions of the promotion.

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Is it possible to refund expired points?

No, unfortunately, expired points cannot be refunded or reinstated.

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Is a purchase required to receive the birthday gift in the Black Tier?

You do not need to make any purchases to receive your birthday gift that you are entitled to as a Black Tier member. You can just walk in to any of our Stores across the country and collect your birthday gift during the birthday month.
Please note that gifts may vary by month and are available while stocks last. This offer is subject to change, alteration, or termination by Sephora at its sole discretion at any time.

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Will I continue to earn points or accumulate spend if I avail of any promotional offer, coupon code or a 5% or 10% off reward?

Not to worry! Your purchases as part of any promotional offer, or using a coupon code or availing 5% or 10% Off Reward still entitle you to:
- Earn your Beauty Pass points; and
- Accumulate spend towards achieving or maintaining your Beauty Pass tier status.
Unless otherwise specified in the Terms & Conditions for that specific promotion or offer.

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I did not use my registered mobile number while making a purchase in-store or online. How do I get points from that purchase credited to my account.

It is mandatory to use the registered mobile number at the time of making the purchase. We will not be able to credit points into your account if the mobile number has not been provided or a different mobile number has been provided at the time of making your purchase.

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I didn't receive my points. How come?

    How long does it take for points to be credited to my account after making a purchase?
    In case of purchases made in-store, you will receive your points within 3 working days following the purchase.
    However, in case of purchases made online, you will receive your points 15 days after the delivery of the products to you.

    Still notice discrepancies in your points?
    Don't worry, we've got you! Contact our Customer Service Team here and we will be happy to help.

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Will my tier be downgraded if I use my points?

Redeeming your Beauty Pass points will not affect your Beauty Pass tier progress or qualification. You will continue enjoying your tier benefits once you achieve the membership tier.

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How do I merge multiple accounts?

Unfortunately, we do not allow merging of multiple accounts at the moment.

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My Sephora Beauty Pass Account has been hacked

Not to worry, you can either reach out to our Customer Service Team here or approach any of our Beauty Advisors in store. We'll help you to cancel your account and re-apply for a new account. Upon verification, your old points balance will be transferred to your new account within 7 working days.

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Can I earn points when I shop in overseas Sephora stores?

Your Beauty Pass Membership is currently restricted to Sephora India. You cannot earn or redeem your points while shopping overseas.

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Will my personal information be shared with third parties?

Sephora India prides itself on providing a safe and secure shopping experience. Please refer to our Privacy Policy here for more details.